How can we help?

If you subscribed via App Store, your subscription is billed by Apple, so cancel it in your device settings: open Settings, tap your name, tap Subscriptions, select Templify, then Cancel Subscription. If you subscribed directly, contact us at support@templify.me and we'll take care of it. Please note that deleting the app does not cancel your subscription.

Open Templify and tap Log In on the welcome screen. Sign in with the same method you used to create your account, such as Apple.

If you are subscribed directly, you can request a refund within 7 days of your initial purchase. This window runs once from your first subscription date and does not reset on renewals, so renewal charges are non-refundable. App Store purchases are handled by Apple through their refund process. For website purchases, email us at support@templify.me. Full details are here: https://stage.templify.video/subscription-terms/

No, your exports do not have a watermark. On the free plan, videos export in 480p quality.
Upgrading to Pro unlocks higher quality exports.

Templify is currently available on iOS for iPhone and iPad. An Android version is not available yet.

When your edit is ready, tap Export, choose your quality, and Templify saves the finished video to your Photos. From there you can share or post it anywhere.

We offer Templify for Teams, with on-brand templates and brand controls for your creators. Visit our For Business page or reach out to us and we'll get you set up.